Customer Service
Benefits and services
About us
Power Woman offers exclusively designed sports wear for women to enhance their capabilities, form and power. We have a passion to empower female athletes and we want to break mental and physical borders. Power Woman was launched in december 2014 but the idea and the philosophy behind the company was born much earlier than that.
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Athletic club
We are an athletics club with focus on health, training and having fun while doing it. We want to empower all women no matter what your goals are. Our primary focus is endurance sports such as running, cycling, swimming, triathlons, skiing etc. All levels of athletes are welcome – beginners to professionals.
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Product questions
Production
We have traveled the world in order to find the best materials available. We have found the best factories in Europe that manufacture our clothes from our own design and technical drawings. We have had the world's top female athletes try out our clothes under extreme conditions and for a long time.
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Sustainability
PowerWoman manufactures high quality clothing using selected materials that lasts for long wear and use. The fit remains after a long time thanks to well-developed design and does not lose its shape.
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Payment and discounts
Prices, fees & payment
The prices stated on the Website apply to orders placed on the Website. All prices are presented in SEK and include VAT in Sweden. EU Countries are presented in EUR incl Vat. US and NOrway are given in NOK or USD excl Vat. The prices do not include payment- and shipping fees, which are given separately.
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Special offers
Power Woman may from time to time provide special offers on the Website which may have more favourable conditions than those set forth in these General Conditions, e.g. with regard to payment or extended right of withdrawal.
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Shipping and delivery
Shipping
Your order will be shipped from our warehouse within 1-3 business days after ordering. All orders are shipped via Schenker and UPS. Once your order is shipped, you will receive a shipping confirmation by email/sms that will notify you of the carrier and the track and trace number.
Returns and exchange
Thank you for your order!
We hope you will enjoy and feel powerfull with your purchase.
Need to return or exchange something to us? No problem, we've made sure the process will be hassle-free. From the date that you receive your order, you have 15 days to make a return. Please follow these easy steps to complete the return process.
If you wish to exchange or return please fill in the return form and then attach the shipping note on the package. Hand in the package to the nearest agent. If you have any questions please contact us on info@powerwoman.com
Remember to ask for proof of purchase from the postal service, to keep a record that the parcel was sent to us.
Our return adress is:
PowerWoman / Return
c/o Proflog
Tunavägen 90, Gate 12-15
791 61 Falun
Sweden
Your part is done!
Return
We repay through Klarna as soon as we have received the return.
Exchange
We will send the new item to you as soon we got the return. If you want to exchange your order for an item that is out of stock, we will simply refund your money.
Please make sure that all items are sent back to us in their original condition and in their original box. Labels must be on.
Damaged items
If you receive a damaged item, please contact us immediately by writing to us at info@powerwoman.com.